What Personal Information We Collect
Personal information is information about an identifiable individual (“Personal Information”). Company collects Personal Information once you voluntarily provide it through our Website, or once you provide it to us through other means. for instance , we may collect Personal Information when you:
1. Contact us through email, telephone, mail or other correspondence;
2. Register for a service we provide;
3. Register to receive our newsletter;
We may collect personal information about you once you place an order, buy a present voucher, use our online services, interact with us in any other way, like via social media, click on a billboard that we placed on our or someone else’s website, invite information or assistance, give us a testimonial or other feedback, discuss any blogs or articles featured in our services, attend an occasion that we run or sponsor, enter competitions or special promotions, check in for our special offers or other updates, participate in research panels or fill in surveys. By registering, subscribing or using our services, you consent to the utilization of your personal data in line with this policy. We can also receive information about you from third parties, with whom we’ve a account .
The information we collect and hold about you’ll include your name, email address, phone and mobile numbers, home address, shipping and payment card billing address, payment card details, IP address, search criteria, shopping history, shopping preferences, sizings, responses to research panels and surveys, the sort of browser you employ (a browser is that the program you employ to look at websites, like Internet Explorer, Firefox or Safari), the periods/times once you access the location and for how long, your referring URL (the site you come from to succeed in our website), cell IDs (these are the unique identifiers of the telecommunications towers getting used by your mobile once you use our locations-based services on your mobile or tablet) and other location information (for example, GPS measurements), photographs and other content you share with us once you use our services, date of birth, password details, answers to security questions and the other information you’ll give us.
We may record or monitor calls that you simply receive from us or make to us. We do that for security and training purposes, and to enhance the services we offer to you.
How Company Collects Information Through Technological Means
When you visit our Website, we may collect information that’s automatically sent to us by your browser . This information may include your name , and your numerical IP address. We can also collect other information, like the sort of browser you employ, which pages you view and the files you request.
We use this information to raise understanding on how visitors use our Website, and to enhance our Website to better meet your needs. The quantity of data that’s sent by your browser depends on the browser and settings you employ. Please read the instructions provided by your browser if you would like to find out more about what information it sends to websites you visit, or how you’ll change or restrict this.
How Company Uses and Discloses Personal Information
For example, we may use your Personal Information to: answer your inquiries; supply you with requested products or services; send you informational or promotional communications; to hold out other purposes that are disclosed to you and to which you consent; to carry out any other purpose permitted or required by law. We may transfer Personal Information to 3rd party service providers that assist us with completing these purposes.
Some or all of the private information we collect could also be stored or processed in jurisdictions outside of India. As a result, this information could also be subject to access requests from governments, courts, or enforcement in those jurisdictions consistent with laws in those jurisdictions.
Company reserves the right to transfer Personal Information during the event that we merge with or are acquired by a 3rd party. We also may disclose your Personal Information for the other purpose permitted by law or to which you consent.
When you employ our services: If you use any of our services, register for or attend one among our events, set up, check out or change your account details or contact a member of our Customer Care team, we’ll record your personal details. Your information is going to be utilized in the primary place to supply the products, services or information you’ve asked for and to supply you with a personalised shopping experience. We keep the knowledge you provide and should use it for several purposes, including: (i) accounting, billing, reporting and audit; (ii) credit checking or screening; (iii) authentication and identity checks; (iv) credit, debit or other payment card verification and screening; (v) debt collection; (vi) safety, security, health, training, administrative and legal purposes; (vii) data matching and deduce, statistical and market analysis, and marketing information; (viii) advertising and marketing for us, our Group and third parties; (ix) developing, testing and maintaining systems; (x) studies, research and development; (xi) customer surveys; (xii) customer care and to assist us in any future dealings with you, for instance by identifying your requirements and preferences; (xiii) where required by law or in reference to legal proceeding or disputes; and (iv) any other uses set-out in the terms and conditions to be used for our services. For these purposes we may disclose your information to one or more than one of the opposite organisations listed in India and in jurisdictions outside of India. Saved payment card details will only be shared with our payment partner and not with the other third parties and can only be utilised to process your order, using our payment partner’s systems.
We can also use your personal information to send you marketing updates, as detailed within the next section.
Tracking how our online services are used: We collect, and use third parties to gather and share with us, information from many visitors to our online services and analyse it to build up a picture of how people use our websites. This helps us improve the services we provide. We may also give anonymous statistics about visitors to other, reputable organisations, but the information we provide will not include details that would allow these organisations to identify you.
Customization of our online services and advert targeting: We may use the data you give us about yourself and therefore the information we collect via cookies once you use our online services to create a picture of your interests. We may then use this data to make sure that once we send you marketing communications and once you visit our websites or use our online services, you don’t miss offers and information which may interest you. This information can also be employed by our third party advertising agencies and networks, to advertise our own or third party products and services to you once you visit third party websites and online services. This is called advert targeting or interest-based advertising.
Testimonials: If you give us feedback, we may use it to enhance our services and that we may publish it online or offline to market our business and our services.
Comments and reviews submitted to our online services: If you would like to submit a comment or feedback on a blog or article featured on our services, we may (but are not obliged to) publish your comment online or offline to promote our business and our services. We will collect your name or username which can be displayed next to your comment and e-mail address, which cannot be published, but which we may use to contact you in relation to your comment.
Mobile services: once you request our mobile services, we may keep your mobile number, the make and model of your phone, the OS employed by your phone and details of your network operator, and that we will link a singular identifier to your mobile number. We’ll store your device language, app language, country, we’d like this information so as to supply the features and services enabled through our mobile services and to administer our mobile service.
From time to time, we may engage third party business partners to supply information about you or to gather personal information on our behalf. We can also share or match your data with third party business partners to supply you with the products, services or information you ask or for interest-based advertising. We may pass your information onto one or more of the subsequent organisations: (i) processing companies, mailing houses and other third party suppliers performing on our behalf; (ii) ad-serving agencies and other advertising intermediaries; (iii) credit reference or fraud prevention agencies, which can keep a record of that information; (iv) research students, universities and other research and development organisations; (v) regulatory bodies, government and enforcement agencies, such as the police.
Every now and again, we receive requests for information from government departments, the police and other enforcement agencies. If this happens, and there’s a correct legal basis for providing your personal information, we’ll provide it to the organisation requesting for it.
We collate information about site traffic, sales, wish lists, and other commercial information which we may pass onto third parties, but this information doesn’t include any details which may identify you personally.
How We Protect Personal Information
The security of your Personal Information is vital to us. We protect your Personal Information by maintaining physical, organizational and technological safeguards appropriate to the sensitivity of such Personal Information. Personal Information may only be accessed by persons within our organization who require such access to supply you with the services indicated above. Personal Information we collect is stored in our secure office premises with restricted access. Electronic information is protected employing a technology called Secure Sockets Layer (SSL).
We retain Personal Information that we collect only as long as necessary for the needs that it had been collected or to satisfy legal requirements. We destroy Personal Information when it’s not needed.
Access and Rectification
You have a right to access to your Personal Information and to request a correction thereto if you think it’s inaccurate. If you have submitted Personal Information and would like to have access to it, or if you would like to have it corrected, please contact our Privacy Officer Shiv Narayan Panda at firstname.lastname@example.org.